Terms of Service 📄

Welcome to Melrose! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General Information

This website is operated by Melrose. Throughout the site, the terms “we”, “us” and “our” refer to Melrose. We offer this site, including all information, tools, and services, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

  • You must be at least 18 years old to purchase from our store.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • All personal information you provide is handled according to our [Privacy Policy].

3. Product Information

  • We strive to display product colors and details as accurately as possible. However, slight variations may occur due to lighting or screen differences.

  • Prices are subject to change without notice.

  • All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Payments & Orders

  • We accept payments via COD, bank transfers, and major digital wallets in Pakistan.

  • Once your order is placed, you will receive a confirmation via email or WhatsApp.

  • We reserve the right to refuse any order you place with us.

5. Shipping & Delivery

  • Delivery time is typically 2–5 working days across Pakistan.

  • Shipping fees and policies are detailed in our [Shipping Policy].

6. Returns & Refunds

  • Please refer to our [Return Policy] for eligibility and process details.

  • Products must be unused, in original packaging, and returned within 7 days of delivery.

7. User Comments & Reviews

  • Any feedback, reviews, or suggestions submitted may be used for marketing or promotional purposes without additional permission.

8. Changes to Terms

We reserve the right to update or change any part of these Terms of Service at any time. Continued use of the website after changes implies acceptance.

9. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 melroseinfopk@gmail.com

📞 +92-300-1199205 (Call & WhatsApp)